Skip to main navigation menu Skip to main content Skip to site footer

A Study on Interaction Optimization of Home Service Robots Based on Generative AI: Focusing on the Aging Population

Abstract

The rapid advancement of smart home technologies, increased market demand, and policy backing have facilitated the extensive deployment of home service robots. However, the complexity of domestic environments has gradually exposed the shortcomings of traditional household robots. With the advancement of generative AI, home robots can now better comprehend natural language and handle diverse data, enabling them to deliver more personalized intelligent services. This paper explores the applications of generative AI-based robots in multimodal interaction, emotional computing, and intelligent services through the analysis of typical domestic robot product cases from both home and international markets. To improve user experience, this paper proposes innovative strategies that integrate emotional intelligence, personalized services, adaptive learning, and augmented reality technologies, with the goal of enhancing the performance of robots in interacting with elderly users, offering emotional companionship, and adapting to smart homes, thus improving elderly users' experiences with intelligent, personalized, and emotional services.

Keywords

Generative Artificial Intelligence, Home Service Robots, User Experience, Aging Population

PDF

References

  1. Xing Xiaoxu & Zhang Ao. Technology Embedding and Social Transformation: Characteristics, Risks, and Governance in the Digital Intelligence Era. Journal of the Party School of the CPC Hangzhou Municipal Committee, 1-17. https://10.16072/j.cnki.1243d.20250804.001.
  2. General Office of the Ministry of Industry and Information Technology & General Office of the Ministry of Civil Affairs. (2025). Notice on the Launch of Pairing Key-Problem Tackling and Scenario-Application Pilots for Intelligent Elderly Care Service Robots. China Government Website.https://www.gov.cn/zhengce/zhengceku/202506/content_7027053.htm
  3. Cai Liangcheng & Wang Chunyan. (2025). Research Progress on the Application of Artificial Intelligence Technology in Elderly Care. Nursing and Rehabilitation, 24(08), 80-82+87.
  4. Wang Yu, Xin Xiangyang, Yu Hao & Cui Shaokang. (2020). The Way is Simple, Different Paths Lead to the Same Goal: A Retrospective Study of Experience Design. Decoration, (05), 92-96. https://10.16272/j.cnki.cn11-1392/j.2020.05.019.
  5. Li Yang. (2016). Theories and Practices in Product Interaction Design. Journal of Chongqing University of Technology (Natural Science Edition), 33(02), 106-114. https://10.16055/j.issn.1672-058X.2016.0002.021.
  6. Park Chen-sheng. (2025). Innovation-Driven and Industry Integration of the Silver Economy Under the Digital Economy Background. China Collective Economy, (24), 21-24. https://10.20187/j.cnki.cn/11-3946/f.2025.24.040.
  7. Shen Qi, Cai Yaohui & Zou Xinyue. (2025). Hesitant Murmurs: The "Question Gap" in Elderly Use of Large Models. News and Writing, (08), 5-15.
  8. Wang Chuanzhi. (2023). Research on Age-Friendly Residential Design Based on the Physical and Mental Characteristics of the Elderly. Industrial Design, (03), 97-99.
  9. Zhang Shupei. (2025). Age-Friendly Packaging Design Based on Embodied Cognition. China Packaging, 45(07), 67-71.
  10. Zhao Hui, Long Yu, Yu Qiongge & Yu Yufeng. (2025). A Meta-analysis of the Factors Affecting Social Isolation Among Elderly People in China. Chinese Modern Doctor, 63(14), 40-43.
  11. Zhang Fushun & Liu Junmin. Exploring the Issues of AI Empowerment in the Development of Elderly Care Services: Value Implications, Practical Foundations, and Risk Prevention. Contemporary Economic Management, 1-9.
  12. Sengar, S. S., Hasan, A. B., Kumar, S., & Carroll, F. (2024). Generative artificial intelligence: A systematic review and applications. Multimedia Tools and Applications, 84, 23661–23700.
  13. Bai Jing. (2025). 2025 Zhongguancun Forum Annual Conference: Building a Platform for Technological Innovation Exchange to Outline the Development of New Productive Forces. China Science and Technology Industry, (05), 6-7. https://10.16277/j.cnki.cn11-2502/n.2025.05.012.
  14. Shi Xujie, Yuan Fan & Li Jia. (2025). Search-as-Learning in the Context of Generative Artificial Intelligence: Technological Pathways, Behavioral Evolution, and Ethical Challenges. Journal of Agricultural Library and Information Science, (05), 40-57. https://10.13998/j.cnki.issn1002-1248.25-0274.
  15. Zhou Xiangcheng & Zhang Chunqing. Integration and Challenges: Application of Multifunctional AI Robots in the Construction of Smart Libraries. Library Construction, 1-14.
  16. Xie Rong & Wang Yuan. (2025). Theoretical Perspectives and Innovative Paths of AI-empowered Reading Promotion. Library Journal, 44(06), 103-108. https://10.13663/j.cnki.lj.2025.06.012.
  17. Li Yunbin & Xu Xin. (2025). Research on the Integrated Application of IoT-based Smart Home Systems in Building Spaces. Jishe, (22), 10-12.